Jet City Media LLC (“Online Downline,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit The Online Downline, request The Online Downline book, purchase a product, register for training, communicate with us, or use our related products and services.
By using our website or providing your information, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information.
Information You Provide
You may voluntarily provide information such as:
First and last name
Email address
Telephone number
Mailing or billing address
Company or business name
Payment and transaction information
Account login information
Survey, quiz, or application responses
Customer support communications
Testimonials, reviews, comments, or other content you submit
Information provided when booking a call, registering for training, or purchasing a product
Payment card information is generally collected and processed directly by our third-party payment processor. We may receive limited transaction details, such as payment status, purchase amount, and the last four digits of your payment method.
Information Collected Automatically
When you visit our website or interact with our emails, we and our service providers may automatically collect:
Internet Protocol address
Browser type and version
Device type and operating system
Referring website or advertisement
Pages viewed and links clicked
Date and time of visits
Approximate geographic location
Session and conversion information
Email opens, clicks, and engagement
Cookie identifiers and similar technical data
Information From Third Parties
We may receive information from:
Payment processors
Email marketing platforms
Website hosting providers
Analytics services
Advertising platforms
Social media platforms
Scheduling and webinar providers
Affiliate or referral partners
Customer relationship management systems
The information we receive depends on your settings and the privacy policies of those third parties.
2. How We Use Your Information
We may use personal information to:
Deliver The Online Downline book and other requested materials
Process purchases, payments, refunds, and transactions
Create and manage customer accounts
Provide training, products, services, and customer support
Send transactional messages and service updates
Send educational content, newsletters, and promotional offers
Personalize website content and marketing
Schedule calls, consultations, webinars, or training sessions
Measure website traffic, email engagement, and advertising performance
Improve our website, content, products, and customer experience
Detect fraud, abuse, security threats, or technical problems
Maintain business and transaction records
Enforce our Terms and Conditions
Comply with legal and regulatory requirements
Establish, exercise, or defend legal claims
We may combine information collected from different sources for these purposes.
3. Email Marketing
When you request the book, register for training, make a purchase, or subscribe to our communications, we may send you:
The resources you requested
Educational emails and business-building tips
Information about Online Downline products and training
Invitations to webinars, calls, or events
Promotional offers
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in each email or contacting us at [privacy email address].
Unsubscribing from marketing messages will not prevent us from sending necessary transactional messages related to purchases, account activity, or customer service.
4. Text Messages
If you separately provide consent to receive text messages, we may send educational, transactional, or promotional messages to the telephone number you provide.
Message frequency may vary. Message and data rates may apply. Consent to receive marketing text messages is not required as a condition of purchase.
You may opt out by replying STOP. You may reply HELP for assistance or contact us at [support email address].
Carriers are not responsible for delayed or undelivered messages.
5. Cookies and Tracking Technologies
We may use cookies, pixels, tags, scripts, local storage, and similar technologies to:
Operate and secure the website
Remember your settings
Understand how visitors use the website
Track book requests, purchases, and conversions
Measure email and advertising performance
Personalize content and advertising
Prevent fraud and technical problems
Some cookies are necessary for the website to function. Others support analytics, personalization, or advertising.
You can manage cookies through your browser settings and, where available, our cookie consent tool. Blocking cookies may affect certain website features.
6. Analytics and Advertising
We may use analytics and advertising services, such as [Google Analytics], [Meta Pixel], [Google Ads], or similar providers.
These providers may use cookies and related technologies to collect information about your activity across websites and devices. They may use this information to provide analytics, measure conversions, create audiences, or show relevant advertisements.
You can learn more about or manage advertising preferences through:
Meta Ad Preferences
These tools are operated by third parties, and we do not control their availability or practices.
7. How We Disclose Information
We may disclose personal information to the following categories of recipients:
Service Providers
We may share information with companies that help us operate our business, including:
Website hosting providers
Email and text marketing platforms
Payment processors
Customer relationship management platforms
Analytics and advertising providers
Appointment scheduling services
Webinar and video platforms
Cloud storage and security providers
Customer support providers
Accountants, attorneys, and professional advisors
These providers may access information only as needed to perform services for us, subject to their agreements and applicable law.
Business Partners and Affiliates
We may disclose information to affiliates, referral partners, or joint promotion partners when necessary to provide an offer or service you requested. Where required, we will obtain consent before sharing information for independent marketing purposes.
Legal and Safety Purposes
We may disclose information if we reasonably believe it is necessary to:
Comply with a law, subpoena, court order, or legal process
Respond to a government or regulatory request
Enforce our agreements and policies
Protect our rights, property, users, or the public
Investigate fraud, abuse, security incidents, or illegal activity
Business Transfers
If our business is involved in a merger, acquisition, reorganization, financing, sale of assets, or similar transaction, personal information may be transferred as part of that transaction.
8. Sale or Sharing of Personal Information
We do not sell personal information for money.
Certain advertising and analytics activities may be considered “selling,” “sharing,” or “targeted advertising” under some state privacy laws, even when no money is exchanged.
If these laws apply to our business, you may request that we stop using or disclosing your information for those purposes by:
Using the “Your Privacy Choices” or “Do Not Sell or Share My Personal Information” link on our website
Adjusting your cookie preferences
Sending a request to [privacy email address]
Enabling a legally recognized opt-out preference signal, such as Global Privacy Control
9. Data Retention
We retain personal information only for as long as reasonably necessary to:
Provide our products and services
Maintain customer and transaction records
Fulfill the purposes described in this policy
Meet tax, accounting, contractual, and legal obligations
Resolve disputes and enforce agreements
Protect against fraud, abuse, or security threats
Retention periods vary depending on the type of information and why it was collected.
When information is no longer required, we may delete, anonymize, or securely dispose of it.
10. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no website, database, transmission, or storage system can be guaranteed to be completely secure. You provide information online at your own risk and are responsible for protecting your passwords and devices.
If you believe your information has been compromised, contact us promptly at [privacy email address].
11. Your Privacy Rights
Depending on where you live, you may have the right to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Obtain a portable copy of certain information
Opt out of targeted advertising
Opt out of the sale or sharing of personal information
Restrict or object to certain processing
Withdraw consent
Appeal the denial of a privacy request
Receive equal service without discrimination for exercising your rights
These rights may be subject to legal exceptions.
To submit a request, contact us at [privacy email address] with the subject line “Privacy Request.” Please describe your request and identify the email address associated with your information.
We may need to verify your identity before completing a request. You may also use an authorized agent where permitted by law. We will respond within the period required by applicable law.
12. California Privacy Notice
California residents may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act.
These may include the right to:
Know the categories and specific pieces of personal information collected
Know the sources, purposes, and categories of recipients
Request correction or deletion
Opt out of the sale or sharing of personal information
Limit certain uses of sensitive personal information
Receive equal treatment when exercising privacy rights
The categories of information we may collect are described in Section 1. The purposes are described in Section 2, and the categories of recipients are described in Section 7.
We do not knowingly sell or share personal information belonging to consumers under 16 years of age.
California privacy rights apply only when the relevant law applies to our business and the information involved. More information is available from the California Attorney General.
13. European and United Kingdom Users
If you are located in the European Economic Area or United Kingdom, our legal bases for processing may include:
Your consent
Performance of a contract with you
Compliance with legal obligations
Our legitimate business interests, provided those interests do not override your rights
You may have rights to access, correct, delete, restrict, or object to processing and to request data portability. You may also withdraw consent and file a complaint with your local data protection authority.
Information may be processed in the United States or other countries where privacy laws differ from those in your location. When required, we use legally recognized safeguards for international data transfers.
Additional information about European data protection rights is available from the European Commission.
14. Children’s Privacy
Our website and products are intended for adults. We do not knowingly collect personal information from children under 13, or under a higher minimum age when required by local law.
If you believe a child has submitted personal information to us, contact us at [privacy email address], and we will take appropriate steps to delete it.
15. Third-Party Links
Our website, book, emails, or training materials may link to third-party websites, products, social media platforms, AI tools, or services.
We are not responsible for the privacy, security, content, or practices of third parties. Review their privacy policies before providing personal information.
16. Artificial Intelligence Tools
We may use artificial intelligence and automation tools to support content creation, customer service, personalization, data analysis, and business operations.
When reasonably possible, we limit the personal information submitted to these tools. However, information you send through forms, support channels, surveys, or interactive features may be processed using automated systems.
We do not use automated decision-making that produces legal or similarly significant effects without appropriate notice when required by law.
17. Do Not Track
Some browsers offer a “Do Not Track” setting. Because no universally accepted standard currently governs these signals, our website may not respond to all Do Not Track requests.
Where legally required, we recognize applicable opt-out preference signals, such as Global Privacy Control.
18. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal obligations.
The updated version will be posted on this page with a revised “Last Updated” date. Material changes may also be communicated by email or through a prominent website notice when appropriate.
19. Contact Us
Questions, requests, or concerns about this Privacy Policy may be directed to:
Jet City Media LLC
1600-B SW Dash Point Rd #1076
Federal Way, WA 98023